"Are items authentic?"

Of course. Absolutely. You bet.

All of our items at Fire Empire are verified and authenticated. We have extensive experience and knowledge in this field. There are many different methods to check an items authenticity, we verify hallmarks, labels, holograms, date codes and serial numbers to name a few. 

"Where do you ship to?"

Lucky for you we ship worldwide! Items shipped overseas from the UK may be subject to import taxes and custom duties, so please ensure you check the rates for your country first! 

"How long does delivery take?"

We hate waiting too so our aim is to ship your item within 24 hours using Royal Mail Signed For. Items within the UK take around 1-3 days to arrive and around 3-14 days overseas. Covid-19 may impact these delivery times. 

"I'm looking for something thats not on your site, can you help?"

We LOVE to shop so are thrilled to offer a sourcing service just for you at no extra cost! Simply get in touch using the 'Contact' tab and tell us all about your dream item, we will do our best to track it down and get it into your precious hands in no time

"I have a question about my item"

We want you to love the item and be thrilled with our service, so if you have any questions please feel free to message us through the 'Contact' tab along the top. We look forward to hearing from you!

"Do you accept returns?"

Ahh shucks, no sorry.  All sales are final so please be sure to check the photographs, description and measurements carefully. If you would like more information on a product then feel free to get in touch using the 'Contact' form.